This release is exciting and we have just received it. Some of the new features are a newly redesigned web client, standards based ASP.NET architecture, expanded mobile CRM capabilities, and an improved web and mobile customization environment. Version 6.2 and 7.0 licenses are compatible with 7.20. Most customizations to the product can now be achieved without modifying source code. The client view has been changed so that now more information can be seen without having to scroll. Another nice feature is that the client now appears to be a browser. Salesloigx Mobile is really that - on your blackberry, you now have the complete Saleslogix client experience.