December 7th, 2007:Making a list, checking it twice

Lists:  the internet is full of them.  Not without reasons, since lists are fun, and little-known facts can be compelling.  For instance, did you know that:

  • By triple-concentrating their detergent, Unilever has saved 1.3 million gallons of diesel fuel, 10 million pounds of plastic resin, and 80 million square feet of cardboard since 2005?
  • Or that by redesigning the Hamburger Helper Box (reducing its size, without reducing the contents), General Mills has taken 500 distribution trucks off the road each year?

In their article 50 Ways to Green Your Business, FastCompany.com has listed these and 48 other interesting ways that some of the biggest companies are going green.  You might be surprised by some of the names on the list, everyone from Otis Elevators to the Philadelphia Eagles, from Bank of America to Columbia Records.

I address some of the top reasons for going green on the resources page of the ACI Consulting website, things like saving money, enhancing image, improving employee morale.  Just after writing it, the Orange County Register writer, Jan Norman, had a great article on profiting through lightening landfills.  Check out Jan’s blog for other small business stories.

But it occurs to me that there is something else going on here, too:  greening spurs innovation, creative problem solving that can have a ripple effect throughout your organization.  Something to think about.  Add it to your list.



Business | Written by:Douglas


December 3rd, 2007:Surprise! Are you training better than a fifth grader?

We’ve moved from reality TV to reality journalism. UPS, Gap, Starbucks, Enterprise Rent-A-Car and the Apple Store get a surprise, undercover look at their employee training methods with the publication this month of the new book Punching In: The Unauthorized Adventures of a Front-Line Employee, by Alex Frankel.  This journalist spent two years getting himself hired on and trained by these big companies, and he offers a very frank evaluation of their employee training and who he feels is best at hiring and fostering loyal employees (UPS and the Apple Store, for instance) and which work environments he found stifling and uninspired (ahem, Gap.)

I wrote recently about the challenge of business training (on the main ACI Consulting website), and the difficulty of bringing together motivated employees and an effective training system.  It takes momentum and good technology to launch and maintain this kind of a program.

If you happen to read the book, let me know what you think.



ABRA, Business | Written by:Douglas


November 24th, 2007:New web interface of Saleslogix 7.2

Finally had a chance to look at the new web UI of Saleslogix 7.2 and it is quite robust.  First, you will now get to avoid having to scroll on long web pages, with the new drag and drop features.  Modal dialogue boxes simpligy use and streamline data entry.  Finding data is greatly improved with Google style results with text preview as well as lookup building on virtually any entity.  The main result is an easier to use and easier to navigate experience.  For example, activities are much easier to navigate now on the web, as well as the ability search and filter is greatly enhanced, including the ability minimize individual panes to maximize specific views.



SALESLOGIX | Written by:Douglas


November 24th, 2007:Starship and LTLs

Exciting news from V-Tech - version 10 supports Less Than Truck Load (LTL) and Tuck Load (TL).   Other exciting new features are: a new and improved MAS 90/200 interface, pick/pack functionality, rating powered by Freightquote.com,  automated BOL reports, pallet and package lables, and EDI integration with True Commerce.



MAS90, MAS500 | Written by:Douglas


November 8th, 2007:The signs are there - we just need to look.

As you have probably gathered by now, I do a lot of reading, and I’m not talking about The DaVinci Code. Reading relevant business journals, as well as broader news sources, is a tool I use to keep in touch with issues that can affect my clients. This article from the Portland Business Journal is a case in point. It is a wake-up call for the leaders of a growing business, be it an entrepreneur, a mom and pop shop, or a middle manager: know the warning signs.

Know when you need help. Know when growth means delegating work or adding another layer of leadership.

This struck a chord with me because I recently talked to a number of potential clients who were still using QuickBooks and it inspired me to add a new resource page on our main website about the warning signs of staying with QuickBooks for too long. Now QuickBooks is an excellent product, but sometimes you just have to know when to let go – when it’s time, because your company has grown, to move on to more sophisticated accounting software.



Business | Written by:Douglas


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